Contacting Singapura Finance: Your Guide

Singapura Finance is a well-established financial institution in Singapore, offering a range of financial products and services, including fixed deposits, loans (both personal and commercial), and hire purchase financing. If you need to get in touch with them, knowing the appropriate contact number is crucial. Finding the right number depends on the nature of your inquiry.

General Enquiries and Customer Service

For general inquiries regarding their services, products, or branch locations, the primary contact number for Singapura Finance is often the most efficient starting point. The general customer service hotline is: +65 6880 0688.

This number connects you to their customer service representatives who can assist with a wide range of questions. Be prepared to provide your account details or any relevant information to expedite the process. They can also direct you to the appropriate department if your inquiry requires specialized attention.

Specific Departments and Services

While the general hotline can often route you to the right place, contacting a specific department directly may be more effective for certain inquiries. It’s always best to check the official Singapura Finance website (www.singapurafinance.com.sg) for the most up-to-date contact information for specific departments. The website usually has a “Contact Us” page that lists contact details for different services. Examples include:

• Loan Applications: If you have questions about applying for a loan (personal, SME, or property), there might be a dedicated number for loan-related inquiries.
• Fixed Deposits: Inquiries related to fixed deposit accounts, rates, or renewals might be handled by a specific team.
• Corporate Banking: Businesses with specific corporate banking needs should seek the relevant department’s direct contact number.
• Collections/Recoveries: If your query concerns repayment issues or overdue accounts, it’s important to contact the collections or recoveries department. The number should be available in your loan documents, or you may need to go through the general customer service line to get connected.

Important Considerations

Before contacting Singapura Finance, consider the following:

• Operating Hours: Customer service lines typically operate during standard business hours. Check the website for specific hours of operation.
• Security: Be cautious when sharing personal or financial information over the phone. Ensure you are speaking to an authorized representative of Singapura Finance.
• Written Confirmation: If you receive important information or instructions over the phone, consider requesting written confirmation via email for your records.
• Alternative Communication: While phone calls are generally convenient, you might also be able to reach out via email through the “Contact Us” form on their website.

In summary, the general customer service number (+65 6880 0688) is a good starting point for most inquiries. However, for specific department-related questions, visiting the Singapura Finance website (www.singapurafinance.com.sg) and navigating to the “Contact Us” page is recommended to find the most accurate and relevant contact information. Always prioritize security and confirm any important information in writing.